As Wholesale Operations Assistant you will be supporting the Wholesale Operations team in delivering a first-class service to the US sales agent in supporting around 130 major and speciality stores. 

The successful individual will have at least 1-2 years of experience in fashion wholesale at an independent brand or wholesale agency and supporting the day-to-day order administration and distribution processes for a demanding market. Experience working with the US will be a bonus. 

This much-loved Women's RTW brand has cultivated a loyal coterie of global followers through which it has grown organically through word of mouth and serendipitous moments.

Key Accountabilities

• Support the administration of brand queries, order amendments, cancellations and exclusive order requests.
• Receive and process all key account sales orders into the order management system to agreed schedules.
• Assist in the preparation of pick tickets, invoices and credit notes and issue dispatch notifications and tracking details for US clients.
• Proactively update customers on order fulfilment and distribution status to agreed schedules.
• Help prepare all EDI Allocations for the US market and administer the execution of outbound ASN via Trading Partner Portals.
• Support the reconciliation and preparation of EDI-related invoices for the internal accounts team.
• Support the preparation and administration of seasonal EAN/UPC catalogues for non-EDI trade partners.
• Assist with the closing of seasonal order books, roll-ups, and order confirmations.
• Assist in the preparation of off-price trading orders and in the preparation of monthly and seasonal sales analysis packs.
• Assist in the preparation and distribution of weekly ATS stock reports.
• Support existing Vendor Compliance requirements with all US major trading partners.
• Support with Gifting, Event Stock Movements and Courier pick-ups.
• Update the client logistics database and credit control to provide the correct information to finance.
• Support the communication of all tracking details and monitor deliveries to the client receiving DC’s.
• Support month-end reporting for stock, invoicing, credits/swaps stock audit reporting
• Help coordinate the orders for staff clothing allowance.
• Assist the team with any other ad hoc tasks.

Essential Skills

• Minimum 1-2 years of fashion industry experience in wholesale operations ideally within premium or luxury fashion for a brand or agency.
• Highly organised with the ability to work proactively to deadlines.
• Ability to multi-task and prioritise workload effectively.
• Naturally analytical and methodical.
• Exceptional written and verbal communication skills.
  
• Calm under pressure, skilled in meeting the demands of a fast-paced industry.
• Experience working with Zedonk, Joor, WMS, VC / EDI Portals and EDI trade catalogues an advantage.
• Proficiency in MS Office.

Remuneration:

• Salary £ in line with experience
• 28 days holiday including bank holidays (increasing annually to max 33 days) 
• Clothing allowance
• Smart pension
• 1 day working from home 
• Annual team building events.